The Procurement Process for Public Spaces on Cruise Ships: A Key Success Factor for Fincantieri in the Global Market

This thesis analyzes the procurement process of a crucial item that constitutes a core element of Fincantieri's main products: cruise ships and their public spaces. The design and construction of these areas is what makes a vessel unique, which is why its realization is carefully scrutinized by the Ship Owning Company. The issuance of technical documents and drawings is accompanied by a complex bidding process, where Fincantieri’s network of suppliers provides their offers and technical expertise. The combination of technical aspects and commercial practices creates a complex procurement process, whose success and efficiency are highly desirable, especially given the impact of these costs on the company’s margin per ship.